FREQUENTLY ASKED QUESTIONS
Answers to some of those questions that you may have here:
TERMS & CONDITIONS
Complementary therapy is not intended to replace conventional medicine. If you have any health conditions that have not already been assessed, it is strongly recommend that you seek your Doctor’s advice.
A full health consultation will be carried out during your first appointment and this is completed online. Subsequent visits, require a brief check to confirm no changes in health.
If you have any serious medical health conditions, you may need to contact your GP to gain their approval before treatment can take place. However massage and aromatherapy treatment is generally considered to be very safe, and depending on your ailment or health condition, you can, if you wish, go ahead with the massage provided you sign a disclaimer form.
You will be recommended to visit your GP should any red flag conditions be identified which would indicate that there may be some serious underlying health issues.
Please note that all records are strictly confidential and locked away in a safe place or stored securely online for 7 years. Under no circumstances will any personal information be disclosed to any other person/s (unless in extremely rare cases where I may have reason to believe that you may wish to harm yourself or others). You are entitled to have access to this information under UK GDPR regulations.
All bookings are completed online prior to appointments. If you have any serious health conditions this could mean that massage is not recommended, so this information is needed before you attend.
If you are unwell with a cold or some other contagious condition, I will be unable to treat you with a massage, but instead can prepare a a home treatment which may include aromatherapy.
As consultations can be conducted online for clinical aromatherapy and nutrition – having an infection is not prohibitive unless you are feeling really unwell of course!
If you need to cancel within a 48 hour period, there may be a charge of 50% of the appointment fee and failure to attend without any communication will incur a charge for the full amount.
I am privileged to earn my living doing what I love! A missed appointment may mean I can’t pay my bills because somebody else could have had the appointment that you cancelled. Think of your booking as a theatre booking – you don’t expect a refund as you’ve already booked your space which others can no longer book.
When you make an appointment you accept these conditions which you tick on the online booking form.
A thorough medical and lifestyle questionnaire needs to be completed before treatment covering medical issues including family history, current medication, allergies and illnesses. The consultation will take about 30 minutes and ensures that the most appropriate treatment plan is established, contra-indications are flagged and the appropriate Essential oils are selected.
HOW DO I?
Payment can be made by bank transfer, remotely by card (bank/credit). If attending a face to face treatment card or bank payment is preferred, but for some it might still be cash!
Payment should be made before or immediately after the treatment.
All new clients will receive an invoice via email to pay prior to their first appointment.
Invoices have bank details for direct payment.
Unanticipated events happen to us all and it is perfectly understandable if you are unable to keep your appointment. However, should you need to postpone your appointment, advance notice of 48 hours is required.
You can reschedule automatically on Acuity Scheduling within 48 hours. Or get in touch with me if your appointment is within 48 hours to avoid being charged with a non-attendance fee. The link to reschedule can be found in your confirmation email.
MASSAGE: As a massage stimulates digestion, you should avoid eating a full meal before your treatment. Please also ensure you are well hydrated with non-stimulating and non-alcoholic beverages before your massage.
If you have booked in for Clinical Aromatherapy you are asked to remove any make-up before arriving. There will be some residual oil left on your body after your treatment and it is advised to wear appropriate and comfortable clothes. Some degree of undress should be expected and towels will be used for your comfort and dignity.
It is advised to bathe/shower before your treatment. To allow the Essential oils to be fully absorbed into the skin, you should wait at least 3 hours – ideally overnight – before bathing or showering afterwards.
It is best to exercise before your massage. Generally, exercising after a massage will add stress or strain to the muscles that have just been relaxed. We recommend a 12-hour break from exercise after a full body massage to allow muscles to recover fully. You may feel tired after treatment. Please make sure to drink plenty of water afterwards.
The practice of using essential oils, hydrolats and other botanicals in bespoke products prepared specifically for you after discussing your health history, to address your physical, physiological, emotional and spiritual health… treating the whole person not the symptom or disease.
Essential oils are extracted from flowers, leaves, roots, peel, resin or bark and are comprised of the volatile molecules from the plants from which they are derived. The Essential oils used to treat conditions, are complex substances that contain many chemical components.
There are many ways in which Essential oils can be used. They can be added to a massage oil, a bath, a diffuser, a personal inhaler, a spray, in a cream, on a compress, in household cleaners for example.
Hydrolats, aromatic waters, distillates or floral waters are the watery part which is produced when plant material is steam distilled. Two products are made in this process – essential oils and hydrolats. Hydrolats are incredibly versatile, gentle yet powerful and can safely be used for vulnerable groups which might not be able to benefit from the use of essential oils. They can also be safely ingested under the guidance of a qualified clinical aromatherapist who has received training in their use.
It is not safe to ingest essential oils as a matter of course unless you are working under the guidance of a practitioner who has received advanced aromatic medicine training. Serious harm can result in adding drops of essential oils to a glass of water for example – including mucous membrane damage and over exposure could cause gastrointestinal and potentially liver damage.
Essential oils and holistic treatments can be highly effective for stress, anxiety, depression, hormonal imbalance and many associated symptoms such as insomnia, IBS, headaches and migraines. The holistic approach ensures that an appropriate treatment with the right essential oils is selected for the individual.
Essential oils are very potent and can have many benefits when used safely. Essential oils should not be ingested and they should never be applied to the skin neat, but diluted appropriately by mixing with a carrier such as sunflower oil or white lotion. Some oils are known to cause skin irritations, some are to be avoided with children or in pregnancy, and some are not recommended for use with certain medical conditions or allergies. It’s always best to seek the advice of a qualified Clinical Aromatherapist.
Only 100% natural Essential oils are used, whenever possible Soil Association Certified Organic. All products used on your skin are free from any additives and unnatural chemicals. Please indicate any allergies or intolerances during the consultation.
ABOUT NUTRITIONAL THERAPY
Naturopathic Nutritional Therapy is a distinct system of primary health care – an art, science and philosophy. It is also the practice of assessing the causes of disease and providing therapeutic protocols to address root causes rather than just symptoms, and identifying ways to help prevent illness using food and lifestyle interventions.
Graduation in Autumn 2021!
Nutritional Therapists are not medically trained and therefore cannot diagnose.
Good nutrition supports the body’s natural defences and resistance. Although evidence based by scientific studies, no claims can be made about the efficacy of any naturopathic nutritional advice.
Naturopathic nutritional therapy is not a substitute for professional medical advice and treatment, but can be tailored to support medically diagnosed conditions and/or health concerns agreed and identified by two parties.